Refund Policy

Last updated: January 2024

At Natural Lake View Hotel, we strive to provide our guests with exceptional service and flexibility. We understand that plans may change, and we aim to accommodate our guests to the best of our ability. Please review our refund policy below:

Reservation Cancellations

  • Full Refund: Guests may cancel their reservation up to 72 hours before the scheduled check-in time to receive a full refund of any deposit or prepayment made.
  • !Forfeiture: Cancellations made less than 72 hours before check-in will result in a forfeiture of the deposit or prepayment.
  • No-shows: No-shows or early departures will be charged for the full stay as originally booked.

Refund Process

  • Refunds for eligible cancellations will be processed within 5-7 business days from the date of cancellation.
  • Refunds will be issued to the original method of payment used for the reservation.

Modifications to Reservations

  • Guests may modify their reservation dates subject to availability and any applicable rate differences.
  • Changes to reservation dates made less than 72 hours before check-in may be subject to additional fees.

Exceptions

In case of extenuating circumstances, such as natural disasters, medical emergencies, or other unforeseen events, we may consider exceptions to our refund policy on a case-by-case basis.

Documentation may be required to support requests for refunds in such circumstances.

Quick Summary

72+
Hours Before
Full Refund
<72
Hours Before
No Refund
5-7
Business Days
Refund Processing

Contact Us

If you need to cancel or modify your reservation, or if you have any questions regarding our refund policy, please contact our reservations team. We're here to assist you and ensure a seamless experience.

Email: info@hotelnatural.in
Phone: +91 9887593109