Privacy Policy

At Natural Lake View Hotel, we are committed to protecting the privacy and security of our guests' personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data.

Information We Collect

We may collect personal information from you when you make a reservation, sign up for our newsletter, participate in surveys or promotions, or interact with us in any way. The types of information we may collect include:

• •Contact information (such as name, email address, phone number)
• •Payment information (credit card details, billing address)
• •Stay preferences and special requests
• •Demographic information
• •Information provided through correspondence with us

How We Use Your Information

We use the information we collect for the following purposes:

• •To process and confirm reservations
• •To communicate with you regarding your stay, special offers, and promotions
• •To personalize your experience and tailor our services to your preferences
• •To improve our website, products, and services based on feedback and usage patterns
• •To conduct marketing research, surveys, and analyses
• •To comply with legal obligations and respond to lawful requests from authorities

Data Security

We take appropriate measures to safeguard your personal information and protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

• •Secure data storage and transmission protocols
• •Regular security assessments and updates
• •Restricted access to personal information to authorized personnel only
• •Compliance with industry standards and regulations

Disclosure of Information

We may share your personal information with third-party service providers, business partners, and affiliates who assist us in providing services to you. These parties are contractually obligated to maintain the confidentiality and security of your information and are prohibited from using it for any other purpose.

We may also disclose your information when required by law, legal process, or governmental request, or to protect our rights, property, or safety, as well as that of our guests and others.

Your Choices

You have the right to access, update, or delete your personal information at any time. You may also opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically for any updates. Your continued use of our website or services after the posting of changes constitutes your acceptance of such changes.