1. Information We Collect
a. Personal Information: We may collect personal information, such as your name, email address, phone number, and postal address, when you make a reservation, subscribe to our newsletter, or contact us through our website.
b. Payment Information: If you make a reservation, we may collect payment information, including credit card details, to process your booking securely.
c. Usage Information: We automatically collect certain information about your device and how you interact with our website, such as your IP address, browser type, operating system, and browsing activity.
2. How We Use Your Information
We may use your personal information for the following purposes:
a. To provide and manage your reservations and bookings.
b. To send you reservation confirmations, updates, and information related to your stay.
c. To respond to your inquiries and provide customer support.
d. To send promotional offers, newsletters, and marketing materials, which you can opt out of at any time.
e. To analyze and improve our website, services, and user experience.
3. Disclosure of Your Information
We may share your personal information with:
a. Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, email marketing platforms, and analytics providers.
b. Legal Compliance: We may disclose your information if required by law, regulation, or court order.
c. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Your Choices
You have the following rights regarding your personal information:
a. Access: You can request access to the personal information we hold about you.
b. Correction: You can request corrections to your personal information.
c. Deletion: You can request the deletion of your personal information, subject to legal requirements.
d. Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no online method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
6. Contact Us